10 Tips When Facilitating Discussion

Your role during a group discussion is to facilitate the flow of comments from participants. Although it is not necessary to interject your comments after each participant speaks, periodically assisting the group with their contributions can be helpful. Here is a ten-point facilitation menu to use as you lead group discussions. 1. Paraphrase what a [...]

Read Full Post »

10 Assignments to Give Learning Partners

One of the most effective and efficient ways to promote active training is to divide a class into pairs and compose learning partnerships. It is hard to get left out in a pair. It is also hard to hide in one. Learning partnerships can be short term or long-term. Learning partners can undertake a wide [...]

Read Full Post »

10 Questions for Obtaining Participant Expectations

Ada bermacam pertanyaan-pertanyaan yang dapat anda lakukan untuk menemukan kebutuhan, harapan-harapan, dan perhatian dari peserta training sehingga anda dapat mencocokkan penyampaian training dengan tepat. Anda dapat memperoleh jawab melalui diskusi terbuka, berkeliling ruangan, response cards, polling, panel-panel, game-game, dan seterusnya. Berikut bebrapa pertanyaan yang dapat anda gunakan : 1. Mengapa anda memilih training/program ini? Mengapa [...]

Read Full Post »

METODE – METODE PENGUKURAN & EVALUASI TRAINING

Beberapa waktu lalu pernah diposting di Milis Trainers Club Indonesia tentang pengukuran dan evaluasi pelatihan. Pada posting tersebut mengambil Kerangka atau Metode yang dipopulerkan oleh Jack J Philips tentang 5 Level Evaluasi Training. Sebenarnya ada cukup banyak metode evaluasi pengukuran yang dipakai saat ini. Semuanya bertujuan untuk melaporkan keberhasilan program training dan program perbaikan kinerja. [...]

Read Full Post »

TNA Series 7 : WHERE CAN YOU FIND EXISTING INFORMATION ?

It is usually easier and less costly to gather existing information than to gather new information. Look in several places for existing information, such as: • Operations and productivity statistics and reports • Prior surveys or interview information • Financial records • Purchase order and inventory reports • Organization databases • Logs or records of [...]

Read Full Post »

TNA Series 4 : SOME METHOD TO COLLECTING DATA

There are some method to collecting data/information in Training Need Analysis (Gupta, 2007) : Interview Some people assume that interviews are one of the easiest tools for gathering information about learning and performance needs. A brief discussion with customer service associates could uncover reasons why phone calls are not being handled properly. An in-depth discussion [...]

Read Full Post »

TNA Series 2 : WHY CONDUCT NEEDS ASSESMENT ?

WHY CONDUCT NEEDS ASSESMENT ? The purpose of a needs assessment is to answer some familiar questions: why, who, how, what, and when. Following the definitions of each type of needs assessment is the common needs analysis term. 1. Why conduct the training: to tie the performance deficiency to a business need and be sure [...]

Read Full Post »

TNA Series 1 : PRIORITIZING NEEDS

PRIORITIZING NEEDS Most individuals, teams, organizations, communities, and countries have more wants and needs than available resources to address them. Use the information in this section to quickly separate needs from wants, distinguish among various kinds of need, and consider the analysis the project requires. A want is something the client would like to have [...]

Read Full Post »