5 THE ACTION HAT: DOING THE WORK
The action hat describes some of the real work of the manager. As a professional you have probably heard a lot about managers delegating. While managers do delegate many activities, there are others that require a full understanding and cannot be delegated. For the inexperienced manager these activities [...]
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4. THE PEOPLE HAT: UNDERSTANDING HUMAN BEHAVIOR
The people hat involves gaining an understanding of human behavior. The uniqueness of people needs to be taken into account in developing plans and in making decisions that involve people. Managers very quickly find themselves in a position to make decisions that have current as well as [...]
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Posted in as leader, tagged leadership, manager on April 25, 2008 | Comments Off
3 THE LEADERSHIP HAT: TAKING THE LEAD
Leadership is the third component of managing. There are those who make a distinction between managing and leading. While leadership is vital, it is only one part of the management process. Leadership doesn’t work in isolation to meet organizational objectives. Keep in mind that we’re considering leadership as it [...]
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Posted in as leader, tagged coaching, manager on April 23, 2008 | Leave a Comment »
2. THE DIRECTION HAT: TEACHER, COACH, PROMOTER, INNOVATOR
In providing direction, managers integrate knowledge, skills, attitudes, personal characteristics, and experience of the unit into an effective and efficient team. Providing direction involves managing the assigned and available resources within the limits of the organizational infrastructure.
The resources include people, intellectual property, information, organizational attributes, technology, time, [...]
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1. THE ADMINISTRATION HAT: MANAGING THE NUTS AND BOLTS
Doing administrative work is generally not considered to be the most exciting role of a manager unless by chance you receive some great satisfaction from dealing with routine details. The claim that there’s not much room for creativity depends on whether you accept the status quo or [...]
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